Worker Guide
Step-by-step instructions for checking in, managing breaks, and using the mobile app.
Contact & Support
Get Help
Section titled “Get Help”If you need assistance with CSP Connect, the following resources are available to you.
Contact Support
Section titled “Contact Support”- Email: jhon.nuqui@gotocsp.com
- Phone: +44 7355034277
Self-Service Resources
Section titled “Self-Service Resources”Admin Guide
Documentation for managing events, sessions, workforce, and system configuration.
Troubleshooting
Common issues and how to resolve them - including check-in problems and notification failures.
Glossary
Definitions of system terms, alert statuses, and badges used throughout CSP Connect.
Reporting a Problem
Section titled “Reporting a Problem”If you experience a bug or unexpected behaviour, please include the following when contacting support:
- Your name and organisation
- The device and operating system version (e.g. iPhone 15, iOS 18.3)
- A description of what you were doing and what happened
- Any error messages or screenshots
Privacy
Section titled “Privacy”For information on how CSP Connect handles your personal data, please refer to our privacy policies: