# Contact & Support

## Get Help

If you need assistance with CSP Connect, the following resources are available to you.

## Contact Support

- **Email:** [jhon.nuqui@gotocsp.com](mailto:jhon.nuqui@gotocsp.com)
- **Phone:** +44 7355034277

## Self-Service Resources
**Worker Guide**
Step-by-step instructions for checking in, managing breaks, and using the mobile app.

    [View Worker Guide](/guides/worker/getting-started)

**Admin Guide**
Documentation for managing events, sessions, workforce, and system configuration.

    [View Admin Guide](/guides/admin/overview)

**Troubleshooting**
Common issues and how to resolve them - including check-in problems and notification failures.

    [View Troubleshooting](/guides/worker/troubleshooting)

**Glossary**
Definitions of system terms, alert statuses, and badges used throughout CSP Connect.

    [View Glossary](/reference/glossary)

## Reporting a Problem

If you experience a bug or unexpected behaviour, please include the following when contacting support:

- Your name and organisation
- The device and operating system version (e.g. iPhone 15, iOS 18.3)
- A description of what you were doing and what happened
- Any error messages or screenshots

## Privacy

For information on how CSP Connect handles your personal data, please refer to our privacy policies:

- [Worker Privacy Policy](/legal/worker-privacy-policy)
- [Employee Privacy Policy](/legal/employee-privacy-policy)